Contact persons and consultation hours for citizens’ consultation

By

Risk awareness grows and turns into action when recurring and continuous information and personal expert advice are provided to private home owners as well as to public bodies. Contact persons and public consultation hours offer a greater guarantee of success than online information services or advertising campaigns. Acceptance of measures can be additionally promoted if…

Event and damage documentation; event analysis

By

All pluvial flood events with damages should be documented and analysed regarding causes and impacts. The measure includes the assessment of buildings and infrastructure concerning their usability (e.g. transport routes, water supply, waste water disposal). Collected data are the basis for compensation requests to insurance or public disaster funds (if available). Moreover, lessons learnt can…

Interactive communication and participation formats

By

To increase the knowledge on heavy rain risk management different forms of interactive events and participation formats can be organized. The objectives and size can range from information (big or small events) to trainings and even individual consulting services. Participation formats for active involvement shall be included. An event or a participatory process could focus…

Provision of information as reading materials

By

Easily understandable and accessible information is important to raise flood risk awareness and support the implementation of private risk reduction measures. It can be made available as reading materials, for example in print products (handbooks, guidelines, brochures, flyers) or on online platforms. The products should be tailored to a specific target group, e.g. citizens, homeowners,…

Risk area identification, mapping and designation

By

A proper hazard and risk assessment (with informative maps as central outputs) is the essential basis for starting an integrated risk management process. The assessment is a challenging multistep task, which requires – aside from clear objectives – input data (e.g. about historic events and damages, terrain and landuse data), methodological skills and decisions as…

Visualisation and explanation of the specific risk situation at site

By

Visualisation of specific hazard and risk at site (e.g. on maps, installed billboard at locations etc.) is an effective way of pointing out dangers to affected persons and institutions. Maps indicate the specific hazard and risk on site and could be provided on the municipality’s online portal for example. Easily understandable information for the interpretation…